What methods of payment do you accept?
We accept most major credit cards including Visa & Mastercard , on a secure network in our check out section of the site through Authorize.net for imediate and safe processing . For our corparate and reaccuring monthly customers ,please contact office at support@mycoffeestop.com for you program details on file .
What do I do if I have problems with my order?
If you have problems with your order please contact us first thing. Then we can help you get your questions and concerns resolved quickly. You may send responces to support@mycoffeestop.com , order@mycoffeesupport.com or call the toll free number listed at top of all pages .
Is your site secure?
Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection,in accordance and through Authorize.net .
What if I'm looking for an item that you don't currently carry?
Due to our ever expanding product line an item we carry may not yet be featured. If you can't find the item you are looking for please contact us with the product name and description and we will do what we can to get it for you , we value the opportunity to help . Many of our products are in "most common sizes " available , and we have larger sizes to meet your needs of a larger account ,or order 1 time .
How can I get in touch with you if I have a question?
Please dont't hesitate to call us toll free ,or see the Contact Us page for information on getting a hold of us , we appreciate being able to help .
What is the shipping Minimum ? Our smallest item shipping is pre set by the price not by the weight ,most common is a pound of coffee ,with the gift baskets having a special program for quick delivery ,and a large coffee machine being over 20 pounds . Also see policies page for rates .